Ecco un esempio di email da parte di un retailer che mi rendera' un consumatore piu' fedele:
Hey Matteo,
We're just checking in to see if you received your order (Reasons to Live : Stories by Neil Swaab: Rehabilitating Mr. Wiggles (Attitude Featuring) (Attitude) Fight Club: A Novel Tumble Home: A Novella and Short Stories) from Better World Books. If your order hasn't blessed your mailbox just yet, heads are gonna roll in the Mishawaka warehouse! Seriously though, if you haven't received your order or are less than 108.8% satisfied, please reply to this message. Let us know what we can do to flabbergast you with service.
Before you resume watching cats playing piano (or books discussing their love lives) on Youtube, we'd really appreciate your help with something. We have one question that we'd like to ask: "Would you recommend us to a friend?" It will take less than one minute, we promise. Please click here for the survey.
If you've really got some gumption, there's one other thing you can do to help. Become our fan on Facebook by clicking this link. It's the easiest way to let your friends know that you're part of our movement to fund literacy by buying books.
Humbly Yours,
Indaba (our super-cool email robot)
email: help@betterworld.com
Order Number: 8129080
Fund literacy, care for the environment, and get a fair price on the books you want.
BetterWorld.com (http://www.BetterWorld.com/)
2 Million Used Books. Free shipping in the USA, $3.97 worldwide.
